Learning & Development
Founder & Instructional Design Consultant
Creative Learning Solutions (2023 - Present)
Clarity Consultants (2022 - Present)
I specialize in delivering comprehensive learning and development services tailored to clients' unique needs, offering expertise in synchronous, asynchronous, and semi-synchronous programs. I apply adult learning theory and adhere to the ADDIE process to ensure impactful results.
Accomplishments:
Transitioned two lecture-based seminars to practical skill development workshops for a financial services firm.
Developed three learning proposals and one program recommendation for executive leadership of a financial services firm.
Innovated the process of surveys and added dashboards to the measurement strategy for a financial services firm’s sales training program.
Developed a sales playbook for a credit union looking to expand into new markets.
Developed a year-long comprehensive leadership development program for new-to-role leaders in a retail organization.
Developed two e-learning modules to support major organizational initiatives and finished eight partially completed e-learning modules for a retail organization.
Built 8+ videos of business leaders from raw footage for an associate appreciation program in a retail organization.
Instructional Designer
Burton Planning Services (2023 - 2024)
I played a pivotal role in the education team by creating engaging e-learning courses for our valued clients.
Accomplishments:
Contributed to updating a seven-module Roadway Departure Crash e-learning course.
Contributed to developing two e-learning modules for a 5-hour ADA/Title VI course and two e-learning modules for a 2-hour Hazardous Materials course.
Learning & Development Manager
White Castle Management Co. (2005 - 2022)
I applied adult learning theory in developing learning programs spanning all organizational levels. Utilizing a diverse set of assessment tools, including surveys, pre-and post-tests, and interviews, I gauged the effectiveness of training initiatives.
Accomplishments:
Brought the first learning management system (LMS) into the organization; spearheaded identifying, selecting, implementing, and administering two progressively more robust LMSs.
Proficient administration of the LMS led to a 259% increase in training completion over two years.
Developed multiple blended-learning programs (see Work section for more information) that bolstered learning retention and resulted in travel cost savings of over $16,000 annually and a reduction of 3,600 out-of-store labor hours per year.
Led teams of trainers to implement new-store-opening training programs, cross-training up to 100 new team members in as little as five days.
Leveraged technical writing skills to maintain White Castle's management operations manual and craft processes, procedures, and policies for Blaze, a barbeque brand launched by White Castle.
Harnessed instructional and visual design skills to create 100+ engaging e-learning modules and essential training aids, including posters, recipe cards, and videos.
Higher Education
Adjunct Faculty & Course Author
Maryville University of St. Louis (2019 - Present)
I facilitate learning experiences in college-level online courses, leveraging my professional background to elevate course content. I provide comprehensive feedback on assignment content, writing mechanics, and formatting guidelines (APA).
Accomplishments:
Have taught four different courses: BUS 150 (Business Communications - undergrad), MGMT 321 (Principles of Management - undergrad), MGMT 487 (Leadership - undergrad), and MGMT 647 (Organizational Behavior - graduate).
Achieved an average evaluation score of 4.65 out of 5 (or 93%).
Promoted to Lead Faculty for BUS 150 course in 2022.
Offered and accepted the contracted position of Course Author; redeveloped the BUS 150 course in 2023.
Community Leadership
Maryville University Adjunct Advisory Council, 2024 - present
Central Ohio Association of Talent Development - Special Interest Group Leader, 2024 - present
Maryville University Women's Leadership Mentor Program - Mentor, 2023 - present
Boy Scouts of America - Pack Treasurer & Den Leader, 2018 - 2020
North American Simulation & Gaming Association (NASAGA) - Board Member/Treasurer, 2011 - 2019
Leadership Columbus, Class of 2018